SECOM Group Roadmap 2027

In August 1983, SECOM realized its entry into the information and communication business. One of the largest computer networks in Japan at the time was established and laid the foundation for the advanced information society that followed. Currently, SECOM Group company SECOM Trust Systems Co., Ltd. provides large-scale disaster management, information security services, cloud services, and more by utilizing its robust and highly protected “Secure Data Center”.

In addition, the AT TOKYO Corporation joined the SECOM Group in October 2012, leveraging its rich experience and know-how in data center management to provide reliable, 24/7 world-class quality services. TMJ, which joined the SECOM Group in October 2017, offers BPO & ICT services, which provide the infrastructure to support our customers’ business operations and are considered one of the priority actions in the SECOM Group Roadmap 2027.

Outline of The SECOM Group Road Map 2027

Capitalize on advanced technologies and extensive know-how to provide safety and peace of mind in all situations.

Core Strategies	Key Initiatives
Expand monitoring and security services	Provide innovative security-focused services and solutions – Realize seamless protection by linking diverse information in the Mimamori (”Monitoring”) Cloud – Create a business infrastructure that combines robust security and an open cloud
Strengthen overseas operations	Realize further growth in promising overseas markets – Add depth to existing security services and medical services business – Cultivate new business portfolios in new overseas markets and new business areas
Reinforce BPO and ICT services	Create an infrastructure that support customer’s operations – Enhance service infrastructure by establishing new data centers and expanding network – Expand solution to assist customers in ensuring smooth operations and provide effective business process outsourcing (BPO) services
Improve productivity	Enhance productivity by maximizing service value and improving operational efficiency – Implement initiatives that facilitate the provision of a steady stream of new services and maximize service value – Leverage the latest technologies to help employees reach their full potential and improve operational efficiency
Reward stakeholders	Ensure SECOM remains the company of choice for all stakeholders – Securing and fostering human resources by improving working environment including measures designed to bolster employee engagement – Press ahead with sustainability initiatives to earn the trust of all stakeholders

SECOM Group Roadmap 2027 is formulated with the intention of sharing the future direction with stakeholders, seeking to deliver enduring safety and peace of mind to customers in an ever-changing society. SECOM will continue to expand and enhance the core strategies. Through these efforts, we will strive to extend a steady stream of distinctive services that deliver safety and peace of mind, as well as make life more comfortable and convenient, while intensifying our emphasis on stakeholder returns.

More information: https://www.secom.co.jp/english/ir/lib_2023/Roadmap2027e.pdf