SECOM’s Newest Technology: Virtual Security Guard
In December 2019, SECOM launched “SECOM DESIGN FACTORY,” a collaborative project brand that aims to create new value through challenge and experimental collaboration. SECOM and its partners are challenging to create new value for customers and society through these collaborative projects, aiming at creating innovative and creative services. The “Virtual KEIBI System” and “cocobo,” which were launched in January 2022, are resulted from the project.
The Virtual KEIBI System and Cocobo will not only improve the level of security by amplifying the power of people with the latest technology but also improve the efficiency of staffing, reducing costs. This is a service unique to SECOM, which could only be conceived via SECOM’s open innovation with external partners, aiming for the speedy realization of service diversification. Going forward, SECOM will continue to create new value for society through ongoing technological innovation while fully utilizing the expertise we have built up over the years.
Functions of Virtual KEIBI System
1. Advanced Alarm Monitoring Utilizing AI Technology
The 3D character can detect human traffic using cameras, motion sensors, and AI technology, and is expected to have effect on crime prevention by eye contacting with and speaking to people.
2. Natural and Friendly Receptionist Service
When a visitor speaks to the 3D character, the AI recognizes the voice and performs reception autonomously based on pre-defined scenarios.
3. Meticulous Coordination with Security Guards
Video and audio from the virtual guard will be transmitted in real time to a monitoring console in the facility. The combination of the unique capabilities of “virtual security guard” and skilled security guards provides efficient security reinforcement.
1. To Patrol On Behalf of Security Guards
Cocobo travels autonomously along a pre-set patrol route, avoiding people and obstacles. When the patrol is completed, it automatically returns to the charging dock.
2. To Cooperate with Security Guards in the Event of an Emergency
AI analyzes the images captured by the camera in real time. If a suspicious object, a suspicious person, a fallen person, a person left behind, or fire is detected, Cocobo will notify the disaster prevention center and respond in cooperation with security guards.
3. To Perform Inspection Work Using an Arm and Multiple Attachments
The attachment of the arm can be replaced according to usage. Inspections could be performed at the pre-set spots along the patrol route. Attachments with infrared sensors and visible cameras can be used to detect hazardous materials in trash cans and vending machines.